Returns & Exchanges

At One Hundred Stars, we want you to be completely satisfied with your unique garments, which is why we offer a 14-day return window for all unworn and tagged items. If your piece isn't quite right, our simple return process ensures a smooth exchange or refund experience.

Return Process

  • 1.
    Verify Eligibility

    Ensure your items are in their original condition, unworn, and with all One Hundred Stars tags still attached.

  • 2.
    Request a Return

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 3.
    Package Your Items

    Securely pack your items in their original packaging, including the completed return form found inside your delivery.

  • 4.
    Ship and Track

    Drop off your parcel at an authorized collection point using the provided prepaid label and keep your tracking receipt until your refund is processed.