Returns & Exchanges
At One Hundred Stars, we want you to be completely satisfied with your unique garments, which is why we offer a 14-day return window for all unworn and tagged items. If your piece isn't quite right, our simple return process ensures a smooth exchange or refund experience.
Return Process
- 1.Verify Eligibility
Ensure your items are in their original condition, unworn, and with all One Hundred Stars tags still attached.
- 2.Request a Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 3.Package Your Items
Securely pack your items in their original packaging, including the completed return form found inside your delivery.
- 4.Ship and Track
Drop off your parcel at an authorized collection point using the provided prepaid label and keep your tracking receipt until your refund is processed.